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About Us

Absinthe Online USA is a trading name of Liqueurs de France Limited, a UK company registered in England and Wales, company registration number 4404837

Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept PayPal, Visa and MasterCard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. If you do not wish to pay online, you may send your card information via phone, fax or by post.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling

If your shipment is lost, broken or not delivered we will issue a refund or replacement on production of proof of delivery failure. Proof of loss or damage (such as photographic evidence) will be required. Claims must be made within 28 days of shipping.

We reserve the right to refuse any order to any country that is deemed not safe to ship to, subject to change or application at any moment. If you have placed an order that we cannot deliver for any reason, you will, of course, be refunded in full, and as soon as possible.

Delivery Schedule

We will process your order within 24 hours of receipt. Please bear in mind that there may be time differences between your country and the UK, we operate business hours of 9.00 am to 5.00 pm Monday to Friday. Our shippers will normally despatch your order within 24 hours of receipt on a business day.

General. Please be aware that your order may be subject to local taxes and customs duties upon arrival in your country, which are levied once the package reaches your country. Any additional charges for customs clearance must be borne by you; Liqueurs de France has no control over customs charges and cannot predict what they may be, it is the buyers responsibility to check for compliance. As customs policies vary widely between countries you will need to contact your local customs office if you require further information. Liqueurs de France cannot be held liable for the actions of customs.

US orders are usually received in between 5 and 15 working days, depending on which area you live in and the service that you have selected. Please note that all alcohol deliveries to the USA require a signature from an adult (over 21) with photo ID, if there is no one at home the goods will be returned to the depot and a card will be left for you to arrange an alternative delivery time.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

Please be aware that your order may be subject to local taxes and customs duties upon arrival in your country, which are levied once the package reaches your country. Any additional charges for customs clearance must be borne by you; Liqueurs de France has no control over customs charges and cannot predict what they may be, it is the buyers responsibility to check for compliance. As customs policies vary widely between countries you will need to contact your local customs office if you require further information. Liqueurs de France cannot be held liable for the actions of customs. By accepting our terms and conditions you accept your liability for complying with local regulations on the importation of alcohol.

Credit Card Security

We do not process your credit cards ourselves and do not receive or store any credit card dats, this service is provided by PayPal, SagePay or Worldpay. Your on-line credit card transactions are secure!

Guarantee

Our shipments are insured so you can be confident that in the unlikely event of a consignment being lost or damaged we will either replace it or issue you with a refund to the amount paid at our discretion.

DAMAGE: All we ask is that in case of damage you provide us with proof, please e-mail us a photo (less than 1Mb please!) of the damage.

Reaching Us

you need to reach us, please email us on enquiries@absintheonline.com, or write to us at 40 Chestnut Avenue, Esher, Surrey, KT10 8JF, UK

Privacy Policy

Absintheonline USA do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.

Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.

Returns Policy

Your rights to return goods are protected under the UK Consumer Contracts Regulations.

You are entitled to cancel your order within 14 days and return the goods within a further 14 days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.

Any goods returned should be in saleable condition.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.

Remittance Terms

Orders are only despatched after full payment has been received and processed by our independent payment provider.

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